Ordering & Payment:
Choose from 4 ordering methods:
• On our Website
• By Email -- orders@cardblanks.com
• Telephone Toll-Free -- 1-800-711-5811
• Fax Form -- 1-250-384-6268
• VISA, Mastercard or American Express are accepted.
Canada Post:
• Expedited Parcel Post -- 5 to 11 business days, depending upon distance.
• For shipping costs and delivery time to destinations outside Canada, please contact
our Customer Service Department Toll-Free at 1-800-711-5811.
Or email Customer Service at orders@cardblanks.com
UPS Standard:
• 5 to 7 business days Guaranteed Delivery Service to the United States.
• Orders are usually processed from 24 to 48 hours of receipt.
• Delivery time for UPS is calculated from the day following pick-up
from the CardBlanks™ warehouse.
• Please note: UPS does not deliver to PO Box addresses.
Xpresspost:
• 2 business days Guaranteed Delivery Service in Canada.
• Orders are usually processed from 24 to 48 hours of receipt.
• If you wish to use Xpresspost, please contact Customer Service.
Return Policy:
• If you receive goods damaged in transit, contact Customer Service within 7 business days.
• If you are not satisfied with any product, please contact us within 7 days
of the delivery date to arrange an exchange or refund of your unused item(s).
• In this instance, return shipping costs would be the responsibility of the purchaser.
• The product’s receipt and original packaging are required for all exchanges or refunds.
SHIPPING GLASS
Glass is at a high risk of breakage during shipping
• Kwik-Frames do not include glass when shipping is required.
• We will ship glass when you order 5 frames or more (same size)
They will be packed together, as a unit.
This method dramatically lowers the chance of breakage.
• You may also choose to buy glass in your local area.
Regular picture framing glass (2 mil) is readily available and not expensive.
• Or order lightweight Plexiglas, which we will ship with one or more frames.
Phone Customer Service Toll-Free at: 1-800-711-5811
• To order Plexiglas or Custom frame sizes
• With picture framing questions
• To arrange a RETURN
Order Toll-Free at 1-800-711-5811
orders@cardblanks.com
orders@cardblanks.com
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Ordering, Shipping & Returns |
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